apidewa Privacy Policy

This page describes what we collect when you use apidewa and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and comply with legal obligations. Your data is encrypted and stored securely. We do not sell your information to third parties, and we share it only with payment processors and compliance partners as necessary to operate our platform.

We take data protection seriously. Your banking details, email, phone number, and account history are treated as sensitive information and are never transmitted or stored in plain text. Our servers may sit outside your jurisdiction, but all data transfers are encrypted using industry-standard protocols.

Read this policy carefully to understand our data practices. If you have questions about how we handle your information, contact our support team through the support section on apidewa.

What data we collect

We collect personal information in several categories. First, we collect identity data: your full name, date of birth, phone number, and email address. This information is required to open your account and verify your identity. We also collect your residential address to confirm your jurisdiction and ensure you are accessing apidewa from a location where our services are legal.

Second, we collect banking and payment data. When you link a payment method to apidewa—whether DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a virtual account from mobile banking, local payment, online payment, or e-wallet—we store your account identifier and payment method type. We do not store your full card number, PIN, or password. Your payment credentials are transmitted directly to your bank or e-wallet provider through encrypted channels.

Third, we collect transaction data. We record every deposit, withdrawal, and prediction you make on apidewa, including the amount, timestamp, and outcome. This data is used to calculate your balance, settle your predictions, and detect fraud.

Fourth, we collect usage data. We track which games you access, how long you spend on each page, and which features you use. This helps us understand user behaviour and improve our platform. We also collect your IP address and device information (browser type, operating system) for security and fraud detection.

Identity data
Name, date of birth, phone, email, address — required for account verification and jurisdiction compliance.
Payment data
Payment method type and account identifier — never your full card number or PIN.
Transaction data
Deposits, withdrawals, predictions, and outcomes — used to calculate balance and settle predictions.
Usage data
Pages visited, games played, IP address, device type — used for fraud detection and platform improvement.

How we use your data

We use your data for several purposes. First, we use it to operate apidewa: to verify your identity, process your deposits and withdrawals, calculate your balance, and settle your predictions. Without this data, we cannot provide our service.

Second, we use your data for compliance and legal obligations. We are required by law to verify the identity of all account holders and to report suspicious activity to financial authorities. We use your data to conduct these checks and to maintain records as required by regulation.

Third, we use your data for fraud detection and security. We monitor your account for unusual activity—for example, multiple failed login attempts, withdrawals to new payment methods, or predictions that deviate significantly from your normal pattern. If we detect suspicious activity, we may freeze your account pending manual review.

Fourth, we use your data to improve apidewa. We analyse usage patterns to understand which games are popular, which payment methods are most used, and where users encounter problems. This helps us prioritise feature development and fix bugs.

We do not use your data for marketing purposes. We do not send unsolicited promotional emails or sell your contact information to third parties.

apidewa policy

Third-party processors

We share your data with third parties only when necessary to operate apidewa. Our payment processors—mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment—receive your payment method identifier and transaction details to process your deposits and withdrawals. These processors are bound by their own privacy policies and data protection agreements.

We also share data with our compliance and fraud-detection partners. These partners help us verify your identity, detect suspicious activity, and comply with anti-money-laundering regulations. They are contractually obligated to protect your data and use it only for the purposes we specify.

We do not share your data with marketing partners, data brokers, or any other third parties. If we are required to disclose your data by law—for example, in response to a court order or regulatory investigation—we will notify you unless legally prohibited from doing so.

How long we keep your data

We retain your data for as long as your account is active. If you close your account, we retain your transaction history and identity information for five years to comply with financial regulations and to resolve any disputes. After five years, we delete your personal data, though we may retain anonymised transaction records for statistical purposes.

If you request deletion of your account before the five-year retention period, we will close your account immediately and mark your data for deletion. However, we may retain data longer if required by law or if there is an active dispute or investigation involving your account.

Your rights

You have the right to access your personal data. You can view your account information, transaction history, and linked payment methods at any time through your apidewa account settings. If you want a complete copy of all data we hold about you, contact our support team and we will provide it within ten business days.

You have the right to correct inaccurate data. If your name, address, or phone number has changed, you can update it in your account settings. If you cannot update a field yourself, contact our support team.

You have the right to request deletion of your account and associated data, subject to the retention periods outlined above. Contact our support team to request account deletion.

You have the right to object to certain uses of your data. For example, if you do not want us to use your usage data to improve apidewa, you can opt out through your account settings. However, you cannot opt out of data uses that are necessary to operate the platform or comply with law.

Cookies and tracking

We use cookies to remember your login session and to track your activity on apidewa. Cookies are small files stored on your device that allow us to recognise you when you return to our platform. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

You can disable cookies in your browser settings, but this may prevent apidewa from functioning properly. We do not use third-party tracking cookies or allow external advertisers to track your activity on our platform.

Data security

We protect your data using industry-standard encryption and security practices. All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security). Your banking details and passwords are encrypted at rest and are never stored in plain text.

Our servers are protected by firewalls, intrusion-detection systems, and regular security audits. We limit access to your data to employees and contractors who need it to perform their job. All staff sign confidentiality agreements and undergo security training.

However, no security system is perfect. We cannot guarantee that your data will never be compromised. If we discover a data breach, we will notify you immediately and take steps to mitigate the damage.

Jurisdiction and policy changes

Our servers may be located outside your jurisdiction. By using apidewa, you consent to the transfer of your data to countries outside your home country. We comply with data protection laws in all jurisdictions where we operate, but the level of protection may vary.

We may update this privacy policy at any time. Changes take effect immediately upon posting to this page. Your continued use of apidewa after a change constitutes acceptance of the new policy. If you do not accept a change, you must close your account.

Contact apidewa

If you have questions about this privacy policy or how we handle your data, contact our support team through the support section on apidewa. We provide English-language support and aim to respond within standard business hours. For data-protection inquiries, you may also submit a formal request through our support portal, and we will respond within ten business days.

We are committed to protecting your privacy and operating apidewa transparently. Thank you for trusting us with your data.